Privacy Policy
At Artexora Solutions ("we", "us", "our"), we respect your privacy. This policy explains what information we collect when you visit our website or hire us for video editing services, and how we use it.
1. Information We Collect
We only collect information you voluntarily provide. This includes:
- Name and contact details — when you fill out the "Hire Me" form on our site.
- Project details — descriptions, references, or links you share so we can quote your project.
- Communication records — WhatsApp messages, emails, or chat messages you send us.
We do not use cookies to track you, we do not run ads, and we do not sell your data to third parties. Ever.
2. How We Use Your Information
- To respond to your inquiry and provide a quote.
- To deliver the video editing service you hired us for.
- To send you project updates, drafts, and final deliverables.
- To keep records required for legal or tax purposes.
3. Third-Party Services
Our website loads some content from third parties. These services may collect basic technical data (like your IP address) according to their own policies:
- YouTube (embedded videos) — we use
youtube-nocookie.comto minimize tracking. - Google Fonts — for typography.
- FormSubmit — to deliver your "Hire Me" form to our inbox.
- Fiverr — if you choose to hire us via our Fiverr profile, their terms apply.
4. Data Security
Your project files and personal details are kept confidential. We store client files on secure cloud storage and delete them 90 days after project completion unless you request otherwise.
5. Your Rights
You can request at any time to:
- See what information we have about you.
- Correct anything that's wrong.
- Delete your data from our records.
Just email rayanxheikh26@gmail.com and we'll handle it within 7 days.
6. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors.
7. Changes to This Policy
If we update this policy, the "Last updated" date at the top will change. Significant changes will be highlighted on our homepage.
Have a question? Reach out on WhatsApp at +92 305 6159041 or email rayanxheikh26@gmail.com.
Terms of Use
By using the Artexora Solutions website or hiring Artexora for video editing services, you agree to the following terms. Please read them carefully.
1. Services Provided
Artexora Solutions offers professional video editing, including but not limited to:
- YouTube video editing
- Short-form content (Reels, TikTok, Shorts)
- Cinematic and documentary-style editing
- Commercial and brand advertising videos
- Color grading, VFX, and sound design
2. Pricing & Payment
Pricing tiers are listed on our homepage. All prices are in USD. Payment terms:
- 50% advance required before work begins on any project.
- 50% balance due upon project completion, before final files are delivered.
- Payments via Fiverr, bank transfer, or agreed international payment method.
- Prices are subject to change; your quoted price at the time of booking is locked in.
3. Revisions
Each package includes a specific number of revisions. Additional revisions beyond that are billed separately. Revisions must be requested within 14 days of draft delivery.
4. Client Responsibilities
When you hire us, you agree to:
- Provide raw footage, scripts, and any specific assets on time.
- Confirm you own the rights (or have permission) for all footage, music, and images you submit.
- Respond to drafts and questions within a reasonable time so your project isn't delayed.
- Not use the final video for any unlawful purpose.
5. Ownership & Copyright
- You (the client) own the final edited video once full payment is received.
- Artexora Solutions retains the right to display finished work in our portfolio, showreel, and social media unless you request otherwise in writing.
- Source project files (Premiere Pro, After Effects) are only provided in the Ultra and Agency tiers.
- Any copyrighted music, stock footage, or assets must be licensed by you — we do not provide licensed music as part of standard packages.
6. Refund Policy
Because video editing is a custom creative service, refunds are handled on a case-by-case basis:
- Full refund available if work hasn't started yet.
- Partial refund possible during early-stage drafts.
- No refunds after final delivery has been approved.
7. Delivery Times
Standard turnaround is 2-7 days depending on the package. Rush delivery is available for an additional fee. Delays caused by late client feedback or missing assets are not counted against our timeline.
8. Confidentiality
We treat all client footage and project details as strictly confidential. NDAs are available on request for sensitive projects.
9. Limitation of Liability
Artexora Solutions is not liable for any indirect damages resulting from the use of delivered videos — for example, loss of revenue from a published video's performance. Our maximum liability is limited to the amount you paid for the project.
10. Website Use
You may not:
- Copy, scrape, or republish content from this website without permission.
- Attempt to hack, overload, or disrupt the site.
- Use automated tools to submit forms or spam our contact channels.
11. Governing Law
These terms are governed by the laws of Pakistan. Any disputes will be resolved through good-faith discussion first, and courts in Pakistan as a last resort.
12. Changes to Terms
We may update these terms at any time. Continued use of our services after updates means you accept the new terms.
Need clarification before hiring? Message us on WhatsApp at +92 305 6159041 — we're happy to walk you through anything.
DMCA & Copyright Policy
Artexora Solutions respects intellectual property rights and expects our clients and visitors to do the same. This policy outlines how copyright is handled on our work and how to report infringement.
1. Client-Provided Content
When you hire Artexora Solutions for video editing, you confirm that:
- You own all footage, images, music, and assets you provide — OR you have valid licenses or written permission to use them.
- Your project does not infringe on anyone else's copyright, trademark, or publicity rights.
- You take full legal responsibility for the content you supply.
If a client provides copyrighted material without permission, Artexora Solutions is not liable — the responsibility rests entirely with the client.
2. Our Portfolio & Showreel
All videos shown in our portfolio, Recent Archives, and hero background are either:
- Edited for clients who have granted us permission to display the work, OR
- Our own original content.
If you are a client and prefer your project not be publicly displayed, email us and we will remove it within 7 days.
3. Reporting Copyright Infringement
If you believe content on this website infringes your copyright, send a notice to rayanxheikh26@gmail.com with the following:
- Your full name, address, phone number, and email.
- A clear description of the copyrighted work you claim has been infringed.
- The exact URL(s) on our website where the infringing material is located.
- A statement: "I have a good faith belief that the use of the copyrighted material described above is not authorized by the copyright owner, its agent, or the law."
- A statement: "The information in this notification is accurate, and under penalty of perjury, I am the copyright owner or authorized to act on behalf of the copyright owner."
- Your physical or electronic signature.
We review every valid notice within 72 hours and remove or disable access to the reported content if the claim is valid.
4. Counter-Notice
If you believe your content was removed by mistake, you can send a counter-notice to the same email. Include your contact details, the removed content URL, and a statement under penalty of perjury that the removal was in error.
5. Repeat Infringers
We terminate relationships with clients who repeatedly submit infringing material. We may also report serious violations to relevant authorities.
6. Third-Party Content
Videos embedded from YouTube remain the property of their respective creators. Our embeds link to the original source — we do not re-host YouTube content.
For copyright concerns, reach us at rayanxheikh26@gmail.com. We take every claim seriously and respond quickly.